If you are trying to heat your Tesi Electric radiator but it is not emitting heat, check the following conditions to rule out a malfunction.
IMPORTANT
Remember that the Tesi Electric radiator is designed to heat only when the set temperature is higher than the room temperature. This means that if the room has already reached the desired temperature, the radiator will not turn on.
Check Your Radiator |
ower supply
Make sure the power cable is properly plugged into the electrical outlet and that the outlet is working. Try connecting another device to the same outlet to verify its operation.
Standby mode
Your radiator may be in standby mode, meaning it is paused.
How do I deactivate Standby mode on my Tesi Electric radiator?
Antifreeze mode
If the device is in Antifreeze mode, it will heat only when the room temperature drops below the protection temperature (7 °C).
How do I deactivate Antifreeze mode on my Tesi Electric radiator?
Radiator button lock
The radiator button lock may be activated to prevent unwanted changes to the settings by children or guests.
How do I deactivate the BUTTON LOCK on the Tesi Electric radiator?
Check Your Remote Control |
Distance and orientation of the remote control
Make sure you are within 5–10 meters of the radiator and point the remote control directly at it.
Obstacles between remote and radiator
Ensure there are no objects or barriers blocking the infrared signal.
Remote display and button lock
Check that the display lights up when pressing any button and that the remote control lock is not active.
How do I deactivate the Remote Control Lock on the Tesi Electric remote?
Battery status
Make sure the remote control batteries are charged and free of corrosion.
Using the same remote for multiple radiators
IRSAP recommends using a dedicated remote control for each radiator. Settings saved via one remote on a specific radiator may also be transferred to others, unintentionally altering their operation.
Can I Control Multiple Radiators with the Same Remote?
Tips and Troubleshooting
Find answers to the most frequently asked questions here:
- The LED on the Tesi Electric Radiator Does Not Light Up
- Why the Tesi Electric Radiator Does Not Follow Saved Schedules
- The Tesi Electric Radiator Does Not Respond to Remote Control Commands
- How to create schedules for automatic operation of the Tesi Electric radiator
Check the Troubleshooting section to resolve the most common issues on your own.
Still need help?
If you’ve followed all the steps and the issue persists, please contact our Customer Service.