If you are trying to control your Tesi Electric radiator using the button on the radiator itself, but it does not respond, check the following conditions to rule out a malfunction.
Check your radiator |
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Power supply
Make sure the power cable is properly plugged into the electrical outlet and that the outlet is working. Try connecting another device to the same outlet to verify its operation.
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Button lock
The button lock may have been activated to prevent unwanted changes to the settings by children or guests.
Deactivate the button lock.
How do I deactivate the BUTTON LOCK on the Tesi Electric radiator?
Tips and Troubleshooting
Find answers to the most frequently asked questions here:
- The Tesi Electric Radiator Does Not Respond to Remote Control Commands
- The Tesi Electric Radiator Is On But Not Heating
- The LED on the Tesi Electric Radiator Does Not Light Up
- Why the Tesi Electric Radiator Does Not Follow Saved Schedules
Check the Troubleshooting section to resolve the most common issues on your own.
Still need help?
If you’ve followed all the steps and the issue persists, please contact our Customer Service.